Privacy Policy
Privacy Policy
Your trust means everything to us. At Solliman, we are committed to protecting your personal information and using it with care, intention, and transparency.
What We Collect
When you place an order, contact us, or browse our store, we may collect the following information:
- Your name, email address, phone number, and shipping/billing address
- Payment information (processed securely through third-party payment gateways)
- Order history and customer support messages
- Browsing behavior on our website, through cookies or analytics tools (non-identifiable data)
How We Use Your Information
We only use your information to:
- Process and deliver your orders
- Provide customer service and support
- Send order confirmations, shipping updates, or respond to your inquiries
- Improve your experience on our website
- Share occasional updates, offers, or product launches — only if you've opted in
What We Don’t Do
We never sell, rent, or share your personal information with third parties for marketing purposes. Your data stays between you and Solliman — and the trusted services we use to operate (e.g. Shopify, shipping carriers, payment gateways).
Cookies & Analytics
We may use cookies to improve your browsing experience, such as remembering your preferences or tracking how you use the site. This helps us offer a better, smoother experience — always with your privacy in mind.
Data Security
Your personal data is stored securely, and payment information is processed through encrypted and PCI-compliant gateways. We do not store full credit card information on our servers.
Your Rights
If you'd like to access, correct, or delete your personal data — or opt out of marketing emails — simply contact us. We'll respond within 2 business days.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date.
Thank you for choosing Solliman. We honor your trust with every detail — including how we handle your information.